Terms & Conditions (Summary * )

• Bookings must be made in advance and canceled at least 24 hours prior to the session to avoid charges.

• All session packages are non-refundable once purchased. Credits may be rescheduled within 3–6 months.

• BritFit International is not liable for injuries or issues arising from participation except in cases of gross negligence.

• Clients are responsible for ensuring a safe workout environment and stable internet connection.

• BritFit International complies with all applicable data protection laws, including PIPEDA and GDPR.

Bookings & Cancellations

How do I book a session? Book directly through our online scheduler. Choose your service, pick a time, and receive an automatic confirmation email.

What’s your cancellation policy? Please cancel or reschedule at least 24 hours before your appointment. Late cancellations or no-shows are non-refundable, but we understand emergencies happen.

Can I reschedule my session? Yes, use the reschedule link in your confirmation email or log in to your booking account.

Training & Fitness

Do I need any equipment? Most BritFit workouts are bodyweight-based. Dumbbells or resistance bands can make things more dynamic.

I’m a beginner — can I still join? Absolutely! Emma customizes every session to your level and goals. How intense are the sessions? Expect a fun, energetic 30-minute full-body workout. Emma adjusts pace and intensity based on your energy and goals.

Virtual Setup What platform do you use? Sessions are hosted on secure video platforms (Zoom, Google Workspace, or any other stable method of connection).

What if my internet drops? If a brief disconnection happens, we’ll pause and resume. If it prevents completion, we’ll reschedule at no charge.

Health & Safety Do I need medical clearance? If you have any health conditions, please consult your doctor first. Your safety comes first.

What if I get injured? Stop immediately and notify Emma. She’ll adapt your plan to support recovery.

Payments & Packages

What payment methods do you accept?

We accept secure online payments via credit, Visa Debit, Stripe, or PayPal.

Can I buy multiple sessions? Yes! Save with session packs or subscriptions for weekly training.

Do sessions expire? Packages typically remain valid for 3–6 months from purchase date. Please read your specific product terms and conditions upon purchase.

About BritFit International

Where are you based? BritFit International is based in Southern Spain, and British Columbia, Canada, with a touch of British energy—offering live sessions worldwide.

Who is Emma Coe? Emma Coe is an experienced, energetic trainer dedicated to helping you feel your best in just 30 minutes.

Do you offer corporate or group sessions? Yes! We provide customized virtual fitness programs for teams and companies. Contact us for more information.